INNOVATIVE READINESS TRAINING – WELLNESS MISSION 2023

FREQUENTLY ASKED QUESTIONS

What are the service locations and times?


Saipan
July 12-18, 8am-5pm (Dental starts at 12pm on first day)

Healthcare Exams, Optometry, Dental, Behavioral & General Health Public Education Location: Commonwealth Healthcare Corporation (CHCC) Medical Care and Treatment Site (MCATS), Hospital Drive, Garapan

Veterinary Care Locations: Saipan Mayor’s Office Dog Shelter, Afula Ln and Afetna Saipan Cares for Animals, Gualo Rai Road

PATIENT PARKING AND REGISTRATION FOR SERVICES AT MCATS – Patients will not park in the CHCC parking area. Follow the signs to park on the field at Memorial Park. The ONLY registration site for services will be at Memorial Park. Patients cannot skip registration and go directly to the MCATS for services.
At the Memorial Park registration tent, patients will receive a color-coded wristband based on the requested medical service. Patients will be transported via shuttle bus from Memorial Park to the MCATS waiting area and treatment. After service completion, patients will check out and their wristband will be cut.
If a patient is wanting to receive medical service from another department, they will complete registration and treatment for the first service, and then they will have to return back to Memorial Park to register for the second service.

EXAMPLE – A patient requests both medical and dental services. The patient decides their priority is dental and registers for that service at Memorial Park. They will receive the color-coded wristband for dental and then be transported from Memorial Park to the MCATS waiting area for dental treatment. After treatment, the patient’s dental wristband is cut and they are transported back to Memorial Park. The patient may then register for medical services and receive the color-coded wristband for medical and be transported from Memorial Park to the MCATS for medical services.
We understand this is not an ideal situation, but this is the best way to maintain equity of treatment for as many people as possible.


Rota
July 12-17, 8am-5pm (Dental starts at 12pm on first day)

Healthcare Exams, Optometry, and Dental Location, Veterinary Care, Behavioral & General Health Public Education Location: Dr. Rita Hocog Inos Jr./Sr. High School, Songsong, Classrooms: MHO1, MHO2, MHO3

Tinian
July 12-17, 8am-5pm (Dental starts at 12pm on first day)

Healthcare Exams, Optometry, Dental, Behavioral & General Health Public Education Location: Tinian Junior/Senior High School, Canal St, San Jose, Classrooms B104, B105, B106, C108, C109

Veterinary Care Location: Tinian Dog Control, Marpo Heights

What kind of ID do I need to bring – for me, my kids, or relatives?

No ID is needed to receive any services. Each patient will have to provide a name for check-in, but no patient-identifying paperwork will be maintained by healthcare providers.

Do we need insurance?

No insurance is required or accepted.

How many patients can be seen in a day?

These are daily ESTIMATES ONLY for services provided and will fluctuate depending on the types of services provided (exams only vs. treatment, etc) and the number of available medical providers.

Saipan
Medical – 248 patients
Dental –  25-50 patients
Optometry –  150-300 patients
Veterinary –  14-22 patients
Behavioral Health –  30-40 patients


Rota
Medical – 62 patients
Dental –  10-20 patients
Optometry –  50-80 patients
Veterinary –  6-8 patients
Behavioral Health –  16-24 patients

Tinian
Medical – 62 patients
Dental –  10-20 patients
Optometry –  50-80 patients
Veterinary –  6-8 patients
Behavioral Health – 16-24 patients 

Is there a sign-up list or can I save a space for the next day?

Services will be provided on a first-come, first-serve basis and no appointments can be scheduled.

MEDICAL FAQs

What types of medical treatments will be provided?


Services Provided – school-aged physicals, wellness exams, consultation and education.

There will be a focus on diabetes, obesity, kidney disease, hypertension, and gout.
Specific Services Not Provided – no labs/bloodwork or fingersticks for blood-glucose testing, prescription refills, or OBGYN.

Can I get prescription refills?

Prescription refills will not be available. A limited number of new prescriptions may be filled.

What happens if a provider says I need follow-on care or a referral for specialty care?

A patient may receive a recommendation for follow-on care from the medical provider. It will then be the responsibility of the patient to schedule and pursue follow-on care/referral management.

I have elderly relatives and/or young children, how long should we expect the wait to be?

Unfortunately the wait time cannot be predicted. Shade tents and water will be provided at some locations. It is advisable for personnel to bring their own water, snacks/ food, reading material and anything to keep themselves occupied if there is a substantial wait.

BEHAVIORAL HEALTH FAQs

What is behavioral health and how do I know if I should see these providers?

Behavioral Health services focus on: Mental Health Education & Counseling in topics including tobacco cessation, coping skills, sleeping problems, relationship problems, and substance abuse assessments.

The Behavioral Health team will not be providing services related to short term/long term psychotherapy or medication management.

OPTOMETRY FAQs

What services will be provided? Is it an eye exam only?

The optometry services provided include a vision screening, an eye exam, and, if necessary, prescription glasses fabrication.

Optometry services not provided include treatment for glaucoma, macular degeneration, cataracts, eye injury, or surgery.

If an eye exam determines I need glasses, what is that process and how long will it take?

The military eyeglasses fabrication team will fabricate glasses within 2-5 days (Saipan 2-3 days, Tinian and Rota 3-5 days depending on flight availability from Saipan) based on the prescription needs. Patients will be informed of glasses pick up locations during their appointment.  

Due to limitations of what the fabrication team can make and also to ensure the maximum number of people are served, patients are allocated to receive ONE pair of near-sighted or far-sighted glasses. There are no capabilities to make bifocals. If patients need both near-sighted and far-sighted glasses, they can receive an eyeglass prescription but will only receive one pair of glasses

What happens if a provider says I need follow-on care or a referral for specialty care?

A patient may receive a recommendation for follow-on care from the medical provider. It will then be the responsibility of the patient to schedule and pursue follow-on care/referral management.

DENTAL FAQs

What kinds of services will be provided?

Dental services include exams, cleanings, fillings, extractions, oral hygiene instruction, and x-rays.

What happens if a provider says I need follow-on care or a referral for specialty care?

A patient may receive a recommendation for follow-on care from the medical provider. It will then be the responsibility of the patient to schedule and pursue follow-on care/referral management.

VETERINARY FAQs

What services will be provided?

Veterinary services provided on all islands will focus on spay / neuter, exams, and fecals.

Can I get prevention medication for my pets?

Unfortunately the veterinarian team will be unable to provide prevention medication, such as for heartworms and flea/tick prevention.

Can my pet be euthanized?

The veterinary team will not euthanize any animals.

What happens if a provider says I need follow-on care or a referral for specialty care?

A patient may receive a recommendation for follow-on care from the medical provider. It will then be the responsibility of the patient to schedule and pursue follow-on care/referral management.

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