CNMI DOL provides updates on technical issues regarding PUA online application

The CNMI Department of Labor (DOL) would like to provide updates on several known technical issues regarding the Pandemic Unemployment Assistance (PUA) online application portal, as of June 17, 2020.

Technical IssuesUpdate
Selection of “Northern Mariana Islands” as a ‘state’ does not allow claimant to proceed with PUA applicationIssue reported to vendor for troubleshooting. As of 11:00 a.m. ChST, vendor has resolved the issue.
Upon entering Social Security Number (SSN), system generates message indicating that an existing account matches the SSN and does not allow claimant to proceed with PUA applicationIssue has been reported to vendor for research and/or troubleshooting on June 17, 2020.
Claimants receiving system generated messages indicating an existing claim has been activated in a different state or territoryIssue has been reported to vendor for research and/or troubleshooting on June 17, 2020. 
System generated non-monetary determinationsIssue has been reported to vendor for research and/or troubleshooting on June 17, 2020.

PUA applicants are encouraged to inform the Department of Labor regarding any technical issues experienced during the online application process. All technical issues will be forwarded to the online portal vendor to assist with resolving the issue. Online issues that can be handled at the Department level will be handled expeditiously.   

PUA/FPUC Questions:

Individuals are encouraged to email or call any of the following numbers between 8:00 am to 4:00 pm, (Mon-Fri) for any PUA/FPUC-related inquiries.

SAIPAN:                                            ROTA:                                                TINIAN:

670-989-9089                                     670-989-9001                                     670-989-9000

670-989-9090                                     670-989-9097                                                            





FRAUD Hotline:

Individuals are encouraged to call 670-989-9095 to report any perceived instances of waste, fraud or abuse pertaining to the PUA/FPUC programs.

CNMI DOL is an equal opportunity employer/program and auxiliary aids and services are available upon request to individuals with disabilities. Visit CNMI DOL’s website at for more PUA/FPUC-related information.

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CNMI Office of the Governor

Office of the Governor Response to Dismissal of Lawsuit Filed Against the House Judiciary & Government Operations Committee

Yesterday, the Superior Court held that the Office of the Governor could not proceed with its case against the House Judiciary and Government Operations Committee. Although the Administration respects the decision of the Judge, we believe the decision is erroneous by ignoring and misinterpreting law and precedent. For example, in its rush to follow federal precedent, it skipped right over the plain text of the Commonwealth Constitution. Then it overlooked some of the most important protections found even in the federal cases — such as the rule that the legislature may subpoena the executive only when the information it needs is not reasonably available anywhere else. The decision will be appealed. It will be for the Supreme Court to ultimately decide the merits of this civil case.

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